Gambling is entertainment — and we want it to stay that way. Stich88 is committed to providing every Malaysian player with the tools, information, and support needed to keep gambling enjoyable, controlled, and within their means.
At Stich88, responsible gambling is not an afterthought — it is a foundational part of how we operate. From the moment you register your account, you have access to a suite of tools designed to help you stay in control: deposit limits, session timers, cooling-off periods, and self-exclusion options.
We understand that for a small number of players, gambling can shift from a hobby into a habit that causes real distress — financially, emotionally, and in their relationships. That is why we make it as easy to set limits and step away as it is to place a bet. We actively encourage players to use these tools, and our support team is available 24/7 in English, Bahasa Melayu, and Mandarin to assist anyone who needs help.
Stich88 is strictly for players aged 21 and above. We enforce this policy through mandatory KYC verification, and any account found to be held by a person under the age of 21 will be closed immediately.
If gambling is causing you problems right now, please do not wait. Contact Talian Kasih 15999 (available 24 hours, Malaysia) or reach out to our support team to activate self-exclusion immediately.
All Stich88 accounts require KYC verification. Players under 21 are strictly prohibited from registering or wagering on the platform. Age checks are enforced before any withdrawal is processed.
Set daily, weekly, or monthly deposit ceilings directly in your account settings. Limit reductions take effect immediately. Increases require a 24-hour cooling-off period to prevent impulsive decisions.
Activate reality checks that alert you at set intervals — every 30, 60, or 120 minutes — showing your session duration and net balance, so you always have full awareness of how long you've been playing.
Request a voluntary self-exclusion from 30 days up to permanent. Your account will be suspended within 24 hours of your request. During exclusion, you will not receive any marketing from Stich88.
Need a short break without a full exclusion? A cooling-off period pauses your account for 24 hours, 48 hours, or 7 days. The pause activates immediately and cannot be reversed once applied.
Set a maximum net loss threshold per day, week, or month. Once your limit is reached, wagering is automatically paused for the remainder of that period, helping you avoid chasing losses.
Problem gambling can affect anyone — regardless of income, education, or background. Recognising the early signs is the first step toward getting back in control.
Spending more time or money on gambling than you originally planned, and finding it hard to stick to preset limits even when you tell yourself you will.
Chasing losses — continuing to bet in an attempt to win back money you have already lost, even when you know it is likely making things worse.
Lying to family members or close friends about how much time or money you spend gambling, or hiding your gambling activity from them.
Neglecting work responsibilities, family commitments, or personal health in favour of gambling sessions — including missing Liga Super Malaysia watchday plans with friends to gamble instead.
Borrowing money, selling personal belongings, or taking out loans specifically to fund gambling activity.
Feeling restless, irritable, or anxious when you are not gambling, or when you try to cut down on how much you gamble.
Using gambling as a way to escape from stress, depression, anxiety, loneliness, or other difficult emotions — rather than for entertainment.
Feeling preoccupied with gambling — constantly thinking about your next session, planning how to get more funds, or reliving previous bets in your mind.
Experiencing guilt or shame after gambling sessions, but continuing to gamble despite those negative feelings.
Making repeated unsuccessful efforts to control, cut back, or stop gambling — feeling powerless to change the pattern despite wanting to.
If you recognise three or more of these signs in yourself or someone you care about, it is important to seek help as soon as possible. Problem gambling is a recognised condition and professional support is available in Malaysia. You are not alone.
The following questions are adapted from widely used responsible gambling self-assessment frameworks. They are designed to help you reflect on your gambling behaviour honestly. This is not a diagnostic tool — but your answers may help you decide whether to speak to a professional.
If you answer "Yes" to three or more questions, we encourage you to use Stich88's self-exclusion or cooling-off tools, and to reach out to one of the support resources listed further down this page.
Remember: seeking help is a sign of strength, not weakness. Millions of people worldwide have successfully managed problem gambling with the right support — and that support is available to you right now.
This assessment is for self-reflection only. For professional guidance, please contact one of the support resources listed below.
Every safety tool on Stich88 is designed to be accessible in under two minutes. Here is exactly how each one works.
Log in to your Stich88 account and navigate to Account Settings → Responsible Gambling → Deposit Limits. Select daily, weekly, or monthly. Enter your desired maximum amount in RM. Reductions apply instantly. Increases require a 24-hour wait — this is intentional and cannot be bypassed.
Go to Account Settings → Responsible Gambling → Take a Break. Choose your preferred duration: 24 hours, 48 hours, or 7 days. The pause is applied immediately and cannot be lifted early. You will not be able to deposit, wager, or access game content during this period.
Navigate to Account Settings → Responsible Gambling → Self-Exclusion, or contact our live support directly. Choose a period from 30 days up to permanent exclusion. Your account will be suspended within 24 hours. Stich88 will remove you from all marketing lists immediately. If you change your mind during a permanent exclusion, you must contact support and provide documentation — this process takes a minimum of 7 days.
Under Account Settings → Responsible Gambling → Reality Checks, select your preferred reminder interval. A notification will appear on screen at that interval showing your session length, total wagered, and net result for the session. You can adjust or disable reminders at any time.
Choose a daily, weekly, or monthly net loss cap under Responsible Gambling → Loss Limits. Once that threshold is reached, your wagering access for the period pauses automatically. You can review your loss history in the Transaction History section of your account.
We will never use high-pressure sales tactics, urgent pop-ups, or manufactured scarcity to push players into depositing more than they are comfortable with.
We will never send bonus or promotional offers to players who have activated self-exclusion, deposit limits, or cooling-off periods.
We train our support team to recognise signs of problem gambling and to proactively offer responsible gambling tools to players showing at-risk behaviour patterns.
We publish this Responsible Gambling page prominently, keep it updated, and make all responsible gambling tools accessible within two clicks from the account dashboard.
We will always honour self-exclusion requests promptly and will never attempt to re-engage a self-excluded player with promotional content.
We strictly enforce our 21+ age policy and suspend any account where we have reasonable grounds to suspect the holder is under the minimum age.
Good gambling habits to keep in mind: Set a budget before you play and stick to it. Treat any winnings as a bonus, not an income. Never gamble when you are emotionally distressed, tired, or under the influence of alcohol. Take regular breaks. Gambling should always feel like entertainment — the moment it feels like a necessity, it is time to pause.
You do not have to face problem gambling alone. The following organisations provide free, confidential support to people in Malaysia and internationally. All contact details are provided as plain text — please reach out directly.
Malaysia's national social welfare helpline, operated by the Ministry of Women, Family and Community Development. Offers counselling for individuals and families affected by problem gambling and other behavioural issues.
15999 — 24 HoursAn internationally recognised organisation providing information, advice, and support for anyone affected by problem gambling. Offers online chat support, telephone helplines, and self-help resources in multiple languages.
Gamcare.org.uk — Helpline: 0808 8020 133Based in Kuala Lumpur, Befrienders provides emotional support and crisis counselling to anyone experiencing distress, including those affected by problem gambling. Strictly confidential and non-judgmental.
03-7627 2929 — Daily 24hrsOur 24/7 support team can immediately activate self-exclusion, deposit limits, or cooling-off periods on your behalf. Reach us via live chat on the platform. Available in English, Bahasa Melayu, and Mandarin.
Live Chat — 24/7 on PlatformAdditional resources: Gamblers Anonymous Malaysia holds regular peer support meetings in Kuala Lumpur, Penang, and Johor Bahru. The Malaysian Mental Health Association (MMHA) — reachable at 03-2780 6803 — can direct you to a qualified counsellor or therapist specialising in behavioural addictions. The National Addiction Helpline (AADK) also offers addiction counselling services nationwide. All of these organisations are fully confidential.
Stich88 operates a strict 21-and-above age policy with no exceptions. We take our responsibility to prevent underage gambling seriously, and we implement multiple layers of protection to enforce this.
All accounts are subject to KYC verification that requires government-issued ID before any withdrawal can be processed. Any account where we suspect the holder may be under 21 is immediately suspended pending verification. We also respond promptly to reports from parents, guardians, or third parties who believe a minor has registered on the platform.
If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gambling websites. Reputable filtering tools that block gambling content are available for all major operating systems and mobile devices.
If you believe a person under the age of 21 has registered an account on Stich88, please contact our support team immediately at [email protected]. We will investigate and take immediate action.
The following types of tools can help parents and guardians prevent access to gambling sites on shared devices. Please search for the current recommended options for your operating system, as specific products change over time:
We recommend combining device-level and network-level tools for the most effective protection. If you need guidance, our support team can assist.
Stich88 is here to make gaming enjoyable — and to make sure it stays that way. Explore more or get in touch with our support team if you need help.
Return to the Stich88 platform and explore live casino, sports betting, and current promotions.
Visit HomepageFind answers to common questions about responsible gambling tools, account limits, and self-exclusion on Stich88.
Read Our FAQRead the full Stich88 Terms & Conditions, including our responsible gambling policy provisions in Section 9.
View T&C🔞 For players aged 21 and above only. Gambling involves financial risk. If you need help, call Talian Kasih 15999.