Stich88 is committed to protecting the privacy and personal data of every player on our platform. This Policy explains exactly what we collect, why we collect it, and how you can exercise your rights.
Six core commitments that underpin every data-related decision at Stich88.
All personal data and financial transactions on the Stich88 platform are protected using AES-256 encryption — the same standard employed by major financial institutions. Data in transit is additionally secured via TLS 1.3.
Stich88 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is used solely to operate your account and improve your experience on the platform.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a data request through our support team and we will respond within the timeframes set out in this Policy.
We collect only the information that is strictly necessary to operate your account, process payments, comply with KYC regulations, and deliver a secure gaming experience. We do not collect data speculatively.
We retain personal data only for as long as necessary for the purposes outlined in this Policy, and for as long as required by applicable regulatory obligations. Retention schedules are detailed in Section 7 below.
In the unlikely event of a data breach that poses a risk to your rights, Stich88 will notify affected players and relevant authorities within 72 hours of becoming aware of the incident, in accordance with applicable data protection obligations.
This Privacy Policy (hereinafter "Policy") is issued by Stich88 (hereinafter "the Company", "We", "Us", or "Our") and applies to all personal data collected from individuals (hereinafter "Player", "User", "You", or "Your") who access or use the Stich88 online gaming platform available at stich88.cam (hereinafter "the Platform" or "the Website").
Stich88 takes the privacy of its players seriously. We are committed to handling personal data responsibly, transparently, and in compliance with applicable data protection legislation. This Policy explains the categories of personal data we collect, the purposes for which that data is processed, the circumstances under which it may be shared, and the rights available to you as a data subject.
This Policy is incorporated by reference into, and should be read alongside, our Terms & Conditions. By registering an account on the Platform or by continuing to use the Platform, you acknowledge that you have read, understood, and accepted the terms of this Policy. If you do not accept any provision of this Policy, you must not use the Platform.
Plain-English summary: This document tells you exactly what personal information Stich88 holds about you, why we hold it, who we may share it with, and how you can ask us to correct or delete it. We recommend reading the full Policy, but the key points are summarised in the feature cards above.
For the purposes of this Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, identification number, contact details, location data, and online identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, erasure, or destruction. |
| "Data Controller" | Stich88, which determines the purposes and means of processing Personal Data collected through the Platform. |
| "Data Processor" | Any third party that processes Personal Data on behalf of Stich88 under a contractual data processing agreement. |
| "KYC Data" | Identity and address verification documents submitted by a Player to satisfy Know Your Customer requirements. |
| "Cookies" | Small text files placed on a Player's device by the Platform for the purpose of session management, analytics, and user experience personalisation. |
| "Consent" | Freely given, specific, informed, and unambiguous agreement by a Player to the processing of their Personal Data for a stated purpose. |
Stich88 collects the following categories of Personal Data in the course of providing services to Players:
3.1 Registration & Identity Data. When you create an account, we collect your full legal name, date of birth, nationality, email address, and a chosen username and password. This information is required to establish and administer your account.
3.2 KYC & Verification Data. To comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations, we collect copies of government-issued identification documents (MyKad, Driver's License, or Passport for Malaysian players), proof of address documents (utility bills or bank statements dated within three months), and selfie photographs of the Player holding their identity document.
3.3 Financial Data. We collect information relating to the payment methods you use to fund your account, including e-wallet identifiers (Touch 'n Go eWallet, Boost, GrabPay), FPX bank account details, and DuitNow QR identifiers. We do not store full card numbers or banking credentials — payment processing is handled by compliant third-party payment processors.
3.4 Transaction & Gaming Data. We maintain records of all deposits, withdrawals, bets placed, games played, wagering history, bonus claims, and account balance movements. This data is retained for regulatory compliance and dispute resolution purposes.
3.5 Technical & Device Data. We automatically collect IP address, browser type and version, operating system, device identifiers, session duration, pages visited, and referring URL when you access the Platform. This data is used for security monitoring, fraud detection, and platform optimisation.
3.6 Communications Data. If you contact our support team via live chat, WhatsApp, or email, we retain records of those communications, including the content of messages, timestamps, and resolution outcomes.
3.7 Responsible Gambling Data. Where you elect to use responsible gambling tools — such as deposit limits, self-exclusion, or reality check preferences — we retain records of those settings and the dates on which they were applied or modified.
We collect Personal Data through the following channels:
Stich88 uses the Personal Data we collect for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and administration | Registration data, identity data |
| Identity verification and KYC compliance | KYC data, identity documents |
| Processing deposits and withdrawals | Financial data, transaction data |
| Fraud detection and prevention | Technical data, financial data, transaction data |
| Regulatory and AML compliance | KYC data, transaction data, identity data |
| Customer support and dispute resolution | Communications data, transaction data |
| Responsible gambling management | Responsible gambling data, transaction data |
| Platform security and abuse prevention | Technical data, device data, IP data |
| Product improvement and analytics | Technical data, gaming data (aggregated) |
| Sending service communications and policy updates | Registration data (email) |
| Sending promotional communications (where consented) | Registration data, gaming preferences |
We will not use your Personal Data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or otherwise ensuring a lawful basis for the new processing activity.
Stich88 relies on the following legal bases to process your Personal Data:
Marketing communications: We will only send you promotional emails, SMS, or WhatsApp messages where you have explicitly opted in to receive such communications. You can opt out at any time by contacting our support team at [email protected].
We retain Personal Data for no longer than is necessary for the purposes set out in this Policy, subject to any longer retention periods required by applicable law or regulation. The following general retention schedules apply:
Following the expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in accordance with our data disposal procedures.
Stich88 does not sell, rent, or trade Personal Data. We may share your data with the following categories of third parties under strictly controlled conditions:
8.1 Payment Processors. To facilitate deposits and withdrawals, we share necessary financial data with regulated payment processing partners, including FPX-connected financial institutions, DuitNow operators, and licensed e-wallet providers (Touch 'n Go eWallet, Boost, GrabPay). These partners are contractually bound to process data only for the purposes of completing your transactions.
8.2 KYC and Identity Verification Providers. Where we use specialist third-party services to assist with KYC document verification and AML screening, we share relevant identity documents and data with those providers under data processing agreements that restrict their use of the data to the specific verification purpose.
8.3 Fraud Prevention and Security Services. We may share technical and identity data with fraud prevention networks and cybersecurity service providers for the purpose of protecting the Platform and its players from fraudulent activity.
8.4 Regulatory and Law Enforcement Authorities. We will disclose Personal Data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or in the legitimate exercise of our legal rights. We will notify affected Players of any such disclosure where we are legally permitted to do so.
8.5 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of the Company's assets, Personal Data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained. Affected Players will be notified in advance of any such transfer.
Our commitment: All third-party data processors engaged by Stich88 are required to sign data processing agreements that impose obligations equivalent to those undertaken by the Company under this Policy. We do not transfer Personal Data to third parties in jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.
Stich88 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, and load balancing. These cookies are essential to the operation of the Platform and cannot be disabled. | Session / up to 24 hours |
| Functional | Remembering your language preferences, display settings, and responsible gambling tool configurations across sessions. | Up to 12 months |
| Analytics | Aggregated, anonymised data on page views, navigation paths, and feature usage — used to improve Platform performance and user experience. | Up to 12 months |
| Marketing | Used to deliver relevant promotional content within the Platform. Only activated where you have provided consent to marketing communications. | Up to 30 days |
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to access the Platform. Disabling analytics or marketing cookies will not affect Platform functionality.
Subject to applicable law, you have the following rights in relation to the Personal Data we hold about you. To exercise any of these rights, please contact our support team using the details in Section 15.
You may request a copy of the Personal Data we hold about you. We will provide this within 30 days of a valid request.
If your Personal Data is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to our regulatory retention obligations.
In certain circumstances you may request that we restrict the processing of your data — for example, while the accuracy of data is being contested.
Where processing is based on your consent or a contract, you may request that we provide your data in a structured, machine-readable format.
You have the right to object to processing based on our legitimate interests, and to opt out of direct marketing communications at any time.
We will acknowledge receipt of a data rights request within 48 hours and respond substantively within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days, with notification to you.
Note on erasure requests: Where Personal Data is subject to regulatory retention obligations (for example, KYC documents and transaction records required to be retained under AML regulations), we may be unable to fulfil an erasure request in full. We will inform you of any such limitation when responding to your request.
Stich88 implements a comprehensive range of technical and organisational measures to protect Personal Data against accidental loss, unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes:
While we implement and maintain these measures, no method of electronic transmission or storage is completely immune to risk. In the event of a data breach affecting your rights, we will notify you and relevant authorities in accordance with applicable legal requirements and the timeline described in the feature cards above.
You also have a responsibility to maintain the security of your account. Use a strong, unique password, enable any available two-factor authentication, and notify our support team immediately if you suspect unauthorised access to your account.
The Stich88 Platform is strictly intended for persons aged 21 and above. We do not knowingly collect Personal Data from individuals under the age of 21. If you are under 21, you must not register an account or use the Platform in any way.
If we become aware that we have inadvertently collected Personal Data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the Platform, please notify our support team immediately at [email protected].
The Stich88 Platform does not include links to third-party websites or services as a standard feature. In the event that any third-party content or links appear on the Platform, please be aware that those third parties operate under their own privacy policies, and Stich88 accepts no responsibility or liability for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party site you visit.
Stich88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. When material changes are made, we will publish the updated Policy on this page and notify registered Players via email or Platform notification with reasonable advance notice.
The "Last updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform following notification of an amended Policy constitutes your acceptance of the changes.
The current version of this Privacy Policy is always accessible at stich88.cam/privacy-policy. We recommend bookmarking this page for easy reference.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which Stich88 handles your Personal Data, please contact our Data Privacy team through the following channels:
When submitting a data rights request, please include your registered username, the nature of your request, and any relevant supporting information. This will allow us to locate your records and process your request as efficiently as possible.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority or regulatory body in your jurisdiction.
For players aged 21 and above only. stich88.cam is operated for entertainment purposes. Please gamble responsibly.
Our support team is available 24/7. Explore the rest of the platform or review our related policies below.
Return to the main Stich88 platform and explore games, live sports betting, and current promotions.
Visit HomepageRead the full T&C governing your Stich88 account — bonus rules, betting policies, and player obligations.
Read T&CFind quick answers to common questions about accounts, payments, bonuses, and responsible gambling.
View FAQFor players aged 21 and above only. Gambling involves risk. Please play responsibly.